And unfortunately, that’s because the people at the insurance company will put you on hold for an hour or so before you actually get to talk to them. I deal with this by not having another line.
Well, to be fair, she was in the middle of conversation. Maybe it was about medical bills they refused paying… If you are in the middle of one conversation, and someone more important is calling, you don’t just let first person wait for an indefinite amount of time. At the very least you have to switch back and tell them – I am sorry, my doctor is calling. But then she’d have to put you on hold and she didn’t want to do that.
Patient: Hello?
And unfortunately, that’s because the people at the insurance company will put you on hold for an hour or so before you actually get to talk to them. I deal with this by not having another line.
Oh that was so perfect (eye roll). I had a good laugh… thanks so much!
Well, to be fair, she was in the middle of conversation. Maybe it was about medical bills they refused paying… If you are in the middle of one conversation, and someone more important is calling, you don’t just let first person wait for an indefinite amount of time. At the very least you have to switch back and tell them – I am sorry, my doctor is calling. But then she’d have to put you on hold and she didn’t want to do that.
Schruggling says:
It could be worse…you could have been ranked lower than the plumber.